[modern upbeat flute intro music]
[page turning]
A woman's finger searches through a dictionary, searching for a definition.
A woman speaks into a microphone.
NARRATOR: "Wonder. Noun."
The finger traces along the dictionary entry.
"A feeling of admiration that you have when you see or experience something beautiful, unusual, or unexpected."
[vault opening]
A man in blue shirt opening vault full of teal wall furnishings, with a white pedestal in the center.
A smooth angled ecobee thermostat sits on the pedestal.
"Can a thermostat be a source of wonder?"
The pedestal rotates, with subtle green lasers playing on the surface of the thermostat.
"Well, one man thought so."
Stuart, a man with grey hair and glasses wearing a grey sweater sits facing the camera, the view out the windows behind him is a bay and beyond that, a city in the sunshine.
"STUART: Hi, I'm Stuart."
His name appears in pink over his face. Stuart Lombard, Founder, ecobee
"NARRATOR: That's Stuart Lombard, proud Canadian and founder of ecobee,"
The temperature 72 degrees appears on a dark background in subtle teal tones, and the room slowly lights up to reveal the black, round smart thermostat on a dark blue wall behind a teal table holding a raw stone sculpture with a eucalyptus sprig leaning against it.
A large egg-shaped rock holds up the sprig.
"who had the idea to create a thermostat that could make a difference."
Return to Stuart in his office.
"STUART: At the time, I was trying to reduce my own environmental impact."
A whiteboard with blue marker depicting lines and graphs
"NARRATOR: So Stuart assembled a team,"
A man's finger points to a screen with different sound waves and line measurements in yellow and blue. The screen is attached to a control panel with lit buttons and knobs.
"and got right to work"
Closeup of a man's hands soldering a circuit board on a teal table.
Return to Stuart in his office.
"STUART: The products in the market were impossible to use, not internet connected, they were dumb as a doorknob..."
Four round-edged square circuit boards are connected on a teal background.
"NARRATOR: And eventually"
[flute music intensifies]
Fast visual changes as four circuit boards become reshaped across the bottom. One incut circuit board remains, with a 'Version Fail' written in marker.
ecobee smart thermostat appears on teal background, a black round-edged square.
"They created the world's first smart thermostat."
[flute music returns to modern upbeat tempo]
An above view of a finished smart thermostat. It sits on a teal workbench surrounded by tools and piping.
A man's hands open the thermostat up to reveal the circuit board
"One that adapts to your lifestyle and helps you live more sustainably."
Return to Stuart in his office.
"STUART: Our customers have saved enough energy to take the city of Las Vegas off the grid."
The words "Planet Positive" appear in sky blue on a hunter green background.
"NARRATOR: Being planet positive means creating products that last."
[sound of steam hissing]
A sculpture garden bathed in pink contains rocks, a square cut of glass, and dried lichen appears against a blue room background facing a corner. A yellow desert flower leans against a smooth metal disk in front of a natural crystal, supporting the garden in the foreground.
"Through technology we can reduce carbon emissions"
A hand turns on a house fan bathed in red light against a dark teal background.
"by improving the way people, homes, and cities"
[sound of cool breeze]
The sculpture garden returns but is no longer bathed in pink light and looks refreshed. The plants are greener and look more alive.
"consume energy."
A workshop seen from behind a workbench. Stuart and an engineer in glasses inspect an ecobee smart thermostat.
A complex array of wires connects a white rectangle to a monitor on a worktable.
"That's not the only thing that makes us different."
The words "Welcome Guest" appear in dark blue font against a pink background.
"We aspire to be a welcome guest in your home."
A woman's arms in a white sweater open a briefcase against a soft brown background. The briefcase has a pink interior and contains a neat stack of computer paper upon which are 1s and 0s typed very densely.
The woman takes the sheaf of pages from inside the briefcase and shreds it against the soft brown background.
"We won't sell or misuse your personal information. Your data belongs to you, and you alone."
Shredded paper falls softly onto the woman's hand, held above a lychee bunch on a table.
Return to Stuart in his office.
"STUART: We're not trying to monetize it to sell advertising."
The woman's arms in a white sweater places a dense stack paper with the typed 1s and 0s on the light brown background. The paper is wrapped in a thick light blue ribbon.
"NARRATOR: Or, you can donate it to help scientists impact climate change."
The words "Thoughtful Innovation" appear in hunter green against a sky-blue background.
"Through innovation, ecobee anticipates your needs."
Return to Stuart in his office
"STUART: We understand that we're not the most important thing in your life."
Smart thermostat displaying 72 degrees is mounted on a small pink wall in part of a sculpture. Beside the wall is a natural log standing on end, and a red flower against a white slab of marble cut raw. A small, round edged white sensor stands at the base of one geode beneath the flower, with another geode in the background of the sculpture. The whole collection is bathed in a soft pink glow standing before a grey blue wall meeting at a corner directly behind it.
"NARRATOR: Our products fade into the background"
A woman's hand reaches into the screen and the smart thermostat and sensor disappear.
"attentive to your preferences through AI and machine learning."
Return to Stuart in his office.
"STUART: It just happens for you."
The words "Memorable Care" appear in soft pink on a dark blue background.
"NARRATOR: ecobee cares."
A woman holds up a smartphone against a hunter green background. The phone displays support options from ecobee, and she taps on the call button.
[phone ringing]
Woman in a white sweater picks up a rotary phone receiver and speaks into it. She is against a soft pink background.
"We offer the right help at the right time."
Scene switches between both women as they talk into their phones.
"With dedicated customer service."
The women complete their talk and with smiles. The woman in the sweater hangs up the receiver.
[phone click]
Return to Stuart in his office.
"STUART: How you create empathy is really about how you listen to your customers, understanding their challenges, um, and then doing your best to solve them."
The words "Seamless Experiences" appear in soft pink against a hunter green background.
"NARRATOR: ecobee offers seamless experiences."
Two women high five, fist bump, and shake hands against a dark blue corner of walls.
"Our products work together, or alongside other smart home systems because connection is everything."
A woman's mouth speaking into the microphone.
"Wonder, verb."
A woman's finger traces definition written on a teal page.
"to think or speculate curiously."
A man with a beard places an item on a shelf in a workshop office. Behind him a man in plaid and a woman in purple also hard at work. The table and shelves behind are littered with technology.
"And to think curiously."
A woman with an earring looks into a microscope.
A 3D rendering with different heat map colors is brought onto a monitor and rotated.
"That's something we here at ecobee aspire to every single day."
[sound of pages turning]
Close face shots of smiling employees pass by in quick succession.
A silhouette of a man peering into a microscope against a window looking out over the downtown of a city.
The small white smart sensor is on its stand, spinning on a pedestal inside a blue vault. Green lasers shine on it.
"We constantly wonder how our products"
A close up of a man's hands soldering a circuit board.
"can make a difference."
A woman's hands put the white plate back on a smart thermostat's circuit board. She pulls three further plates from inside a glass covered case.
[sound of case opening]
"Not only inside our houses, but outside of them too."
The woman's hand pulls the tray out of the case.
Several people mill about in an open-concept office with a kitchen in the background, walking toward meetings and work.
"Because the more we grow,"
Rapid image changes of ecobee products evolving, with different renders against a teal wall.
"the greener things get"
The image evolution ends with the black ecobee smart thermostat.
[flute music climaxes, and ends]
A man's hand pulls the smart thermostat off of the teal background
ecobee logo appears in white where the smart thermostat was.
[ecobee logo sound]
END
